Samsung users running two WhatsApp accounts on their Galaxy smartphones utilizing the Dual Messenger feature are already reportedly facing several problems. Samsung is now said to be working on a fix. Dual Messenger allows users to run two different accounts of apps such as Snapchat and WhatsApp, etc . on a Galaxy smart phone. Many users have been reporting issues with opening and delivering media on the parallel version of WhatsApp on their phones. Samsung has reportedly stated it will release a fix having a future update soon.

A report simply by SamMobile quotes Samsung as saying that it is working on fixing an issue where users are unable to open media received upon WhatsApp   registered using its Dual Messenger. Users are also unable to send saved media. The issue is said to be persistent with WhatsApp version 2 . 21. 10. 16 (or later).

Till an revise arrives, users have been reportedly advised by Samsung in order to forward the media obtained on their Dual Messenger WhatsApp to their primary WhatsApp and open it from there. For delivering media, users are advised to send files via the Gallery or My Files app and sharing them by selecting the Dual Messenger WhatsApp.

You can induce Samsung’s Dual Messenger by visiting Settings > Advanced features > Dual Messenger . Follow these steps to set off two WhatsApp accounts on your Samsung phone.

In other Samsung-related news, the particular South Korean tech huge is gearing up to launch the Galaxy A22 5G smartphone in India. The particular upcoming smartphone is likely to come in two RAM + storage configurations — 6GB + 128GB and 8GB + 128GB.


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Satvik Khare is a sub-editor at Gadgets 360. His proficiency lies in educating how technology makes living easier for everyone. Gadgets have been a passion with him and he’s frequently found finding his way close to new technologies. In his free time he loves tinkering with his car, participating in motorsports, and when the weather is bad, he is able to be found doing laps on Forza Horizon on his Xbox 360 or reading a nice bit of fiction. He can be reached through his  Twitter … More

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Samsung Working on Fixing WhatsApp Media Sharing Issue on Double Messenger: Report