In recent news, a consumer courtroom in Karachi has imposed a penalty resulting in large penalties on a mobile phone manufacturing organization for delivering a defective mobile phone to a customer.
According to the customer, he had purchased a phone worth Rs. 15, 000 within July last year but the cell phone became faulty as it maintained restarting itself. The customer experienced sent the phone to the business for repairs however the firm had never returned their phone and claimed there was a shortage associated with certain parts hence the particular repair was not possible.
As a result, the Consumer Court of South Karachi acquired imposed a fine of Rs. 10, 000 on the organization. This included an purchase to either return the device once repaired or give a new mobile in working condition. This included the warning of initiating contempt proceedings against the mobile producer company if they are unable to recompense for the consumer’s loss.