apple iphone 12 and iPhone twelve Pro service programme continues to be announced by Apple intended for users who are facing audio issues on their devices. Users had been complaining about facing issues with the speaker on their iPhone 12 series models whilst making calls, which the Cupertino-based giant has now acknowledged. Only iPhone 12 and apple iphone 12 Pro models manufactured between October 2020 plus April 2021 could be affected by this issue, as per Apple. This is the first service programme for the iPhone 12 series of cell phones that launched in October last year.
Apple provides set up a support page for the ‘ apple iphone 12 and iPhone 12 Pro Company Program for ‘No Audio Issues’. Those who have been going through issues with their speakers can get their smartphones serviced at no cost. Only iPhone 12 plus iPhone 12 Pro versions are included in this programme and Apple says that affected devices were manufactured between October 2020 and 04 2021. The iPhone 12 mini and iPhone 12 Pro Utmost are not covered under this programme. The programme covers affected apple iphone 12 or iPhone 12 Pro models for two years after the first retail purchase.
Apple claims that this issue may occur due to a component that might fail on the receiver module. That is about all the explanation Apple company has given on it. The programme page reads, “Apple has determined that a really small percentage of iPhone 12 and iPhone 12 Pro devices may experience sound issues. ” It provides, “If your iPhone 12 or iPhone 12 Pro does not emit sound through the receiver when you make or receive calls, it may be entitled to service. ”
iPhone 12 and apple iphone 12 Pro users which are affected by this issue can find a f Authorised Service Provider, make a scheduled appointment at an Apple Retail Store, or even contact Apple Support to arrange mail-in service via the Apple company Repair Center. Apple recommends backing up your iPhone just before repair and states that if the phone has any harm like a cracked screen — and similar issues that might impair the ability to complete the repair — will have to be set beforehand.
This is a worldwide Apple programme and it also does not extend the standard warranty coverage of the iPhone 12 or iPhone 12 Professional. The company also states that it may restrict or restrict repair to the original nation or region of buy.